Customer service isn’t just something you pay for. Customer service is a service providers ability to care for you as a friend.
When it comes to hot tubs, nobody does it better than Aqua Paradise and Jacuzzi.
Shopping for a hot tub is unlike most shopping experiences. Its something people just dont dont dont on a regular basis. Heck, most people don’t even interact with a hot tub on a regular basis.In fact, most employees of hot tub dealerships don’t have a whole lot of experience servicing or caring for a hot tub. This can lead to a lot of confusion for everyone.
We started as a very small authorized service center for Jacuzzi Hot Tubs. After a short while, a very short while at only 6 months, our first retail store opened in Carlsbad, CA. While there were no blockbuster expectations from anyone, our small showroom in Carlsbad now ranks in the top 15% worldwide in gross sales for Jacuzzi Hot Tubs. Our pride in what we do and how we do it brought us a number of referred customers we just didn’t expect but are eternally grateful for.
In August 2014, our second showroom opened in the most northern portion of the city of San Diego. Our newest store is located in the community of Rancho Bernardo and has exceeded all expectations. Larger, more contemporary, and with an on site warehouse, we have been able to transition all of our in-house service and web business to this new location. This in addition to the ability to better serve our clients along the I-15 corridor. We are very happy to now be able to add more sales and service staff as well as expand our rapidly growing online business.
Finally, in June 2017, our 3rd Aqua Paradise showroom opened near Point Loma. Now as the exclusive Jacuzzi Dealer for San Diego County, we now have adequate coverage for everyone north to south. With this, we are also now part of Jacuzzi's exclusive Gold members club ranking us as one of the highest volume Jacuzzi dealers worldwide.
Thank you San Diego. Especially the communities of Carlsbad, Encinitas, and Oceanside. Your support and belief in our business, knowledge, and service has allowed us to thrive. More big things to come soon!
At the end of the day, if there is one thing we know for sure, if you bring those bathing suits and towels you will experience something no other hot tub can offer. That will be enough to show you a Jacuzzi Hot Tub is the one that’s going to change your day to day lifestyle. Come experience the Jacuzzi difference yourself!