Customer Reviews

Superior Experience
If I could give 10 stars, I would. Superior experience from the time I set foot into the store till now with jacuzzi installed and working great. The thing about Jay is that he is a real pleasure to do business with---super helpful in EVERY step of the process. I'd give him an A+ for all the help via text that he's given me in the last few days with the install and set up. Folks, he's the real deal. Avoid the guys at the Fair who fly in to do business and take off....and take your $ with them. Jay is local. I'm SO glad I didn't get suckered into a tub at the Fair....I was so close. I got a much better deal and a much better tub with Jacuzzi at Aqua Paradise.

- Chris M.

Aqua Paradise is a great company to work with!
Aqua Paradise is a great company to work with! They were nice, very informative and accommodating. They held our spa in storage for us when our backyard wasn't ready...for free! They even swapped out our cover when we didn't like the color. Highly recommend! And we love our Jacuzzi

- Kelly L.

Best customer service
Zackary was very helpful in picking the correct tub for our needs. We received detailed instructions on setting up the electrical and pad area. Delivery was quick. Best customer service. Once installed, I've enjoyed the jacuzzi every night. Each seat has different features and massage types. Shiatsu, deep tissue, hands, feet, hips, upper and lower back, the jacuzzi does it all. Very happy 😊

- Brian Brooks.

First stop in shopping for a hot tub
This was our first stop in shopping for a hot tub and we are so glad it was! Zack was very helpful and knowledgeable about all things Jacuzzi. He made the whole process extremely easy and helped us choose the perfect Jacuzzi for our needs. Thank you so much!!

- Lara M.

5 stars for sure
I bought my Jacuzzi couple years ago from the store in rancho bernardo. I know Zack and Jay and they are the best. Very knowledgeable and friendly and gave me excellent customer service. They did not high pressure me but gave me a lot of valuable info to allow me to make a better choice. I bought this for my new home and its actually my favorite thing at my house!! The Jacuzzi always stays nice and hot at 102 for me and the maintenance is easy. I even had them come out 1 time to do the cleaning and that was really worth it!!! I use the Jacuzzi 4 to 5 times a week and have had no issues with it. I would recommend the products sold at that store to anybody and their pricing is reasonable. 5 stars for sure with all my research.

- Allen T.

Service oriented company!
Everyone we have dealt with has been a 5 star! We are enjoying our new Jacuzzi and love the fact that any problems and questions are just a phone call away. Our salesman Michael, the delivery crew and Lee, the installer have all been over the top friendly and knowledgeable. So nice to deal with a service oriented company!

- Bonnie Zimmerman.